
Frequently asked questions
When should I see a vet?
If tearing increases suddenly, or the eye is red or swollen, see your vet.
How long does shipping take in Canada?
Shipping is free across Canada. Orders are processed in 1 to 3 business days and usually arrive within 7 to 15 business days, with a tracking number. Read our shipping policy.
Can I return it if it doesn't suit my pet?
Yes. You have 30 days after delivery to request a return of an unused item in its original packaging. Defective items are replaced or refunded at no cost. Read our return policy.
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